Inbound Outbound Telemarketing Services
We specialize in all forms of Call Center Services including Outbound and Inbound Telemarketing, e-commerce Telemarketing and CRM. We can fulfill our client's most aggressive sales and retention needs.
We provide our clients with control, quality, dependability, stability, commitment, as well as technical, business, and product knowledge. We continually aim to improve the results that we deliver to our clients by looking for ways to enhance their telemarketing call center projects.
Telemkting specializes in Outbound Telemarketing Projects because we are first and foremost a service organization with a focus on Client Acquisition and Retention. We provide our clients with sales, up-sell, and cross-sell techniques that will meet and exceed even their most aggressive sales and retention objectives.
Effective telemarketing sales require a combination of strategy, technical support, implementation, and sales culture to produce profitable results. Telemkting Call Centers can provide your business with the unmatched performance and skill.
In addition to our many sales and service features, Telemkting's staff is highly skilled at offering "up-sell" and "cross-sell", while still providing your customers with the high quality service that they expect.
Our Call Center Outsourcing Service capabilities include:
- Business to Business
- Business to Consumer
- Client Acquisition
- New Product Launch
- Telemarketing Lead generation
- Telemarketing Surveys
- Market research
- New services and products to existing customers
- Custom order processing
- Customized reports
- Quality Assurance
- E-mail follow-up
- Order taking and processing
- IVR (Interactive Voice Response)
- VRU (Voice Recognition)
- Hot transfer
- Product Inquires
- TPV (Third party verification)
- Help Desk
- Customer service and care
- Pre/post sales service
- Level 1 and 2 Tech Support
- Toll free numbers
- Credit Card Activation and Up-Sell
- Data modeling
- Data, sales and customer analysis
- Strategic and tactical planning
- Defection analysis
- Licensed insurance professionals
- Digital recordings
- Data Warehousing
- Fully Blended Centers
If you would like to know more about our Call Center Outsourcing Services, please Contact Us .